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ZB

Guest Experience

Zonal Bookings

Zonal Bookings manages hospitality reservations, table or resource capacity, guest details, seating and selected deposits, loyalty and POS workflows.

Last reviewed 8 October 20260 verified public evidence records
Public-source listingThis product is listed using publicly available information and should be verified directly with the supplier before it is relied upon.
Commercial disclosureEffective Hospitality does not charge suppliers for placement in Shortlist and does not receive placement fees. No introduction-fee agreement is currently recorded for this supplier. Commercial relationships do not influence inclusion, positioning, fit scores or recommendations.

The assessment

What stands out

Strengths

Part of a connected hospitality suite. The product can share processes and data with selected Zonal products when the exact integrations are configured.

Designed for UK hospitality. Its workflows are aimed at pubs, restaurants, hotels and leisure operators.

Worth knowing

Confirm whether the requirement is table reservations, events, activities or accommodation because these are different workflows. Test deposits, no-shows, table planning, guest consent, online availability and the exact Aztec and loyalty behaviour.

Operational fit

Where it fits

  • Zonal Bookings manages hospitality reservations, table or resource capacity, guest details, seating and selected deposits, loyalty and POS workflows..
  • Reduce duplicate administration where supported Zonal connections are enabled.
  • Keep the relevant operational record within the Zonal product estate.

Best suited for

Restaurants, pubs and hospitality venues wanting reservations to connect with selected Zonal POS and loyalty products.

May not suit

Operators choosing it only because another Zonal product is installed, without testing the required workflow, integration and total cost.

What it supports

Key capabilities

Guest portal

Native

Stack compatibility

Connects with

SystemSupportDirectionData exchanged
Zonal PMSVerifiedUnknownDetails available from the suppliers
Zonal Aztec EPOSVerifiedTwo WayDetails available from the suppliers
AirshipVerifiedUnknownDetails available from the suppliers
Zonal Order & PayVerifiedUnknownDetails available from the suppliers