Marketing
Promote Reviews
Promote Reviews helps hospitality, tourism and leisure venues turn customer visits into short social-media video reviews. Visitors opt in, record clips to a venue brief and publish the finished content to TikTok or Instagram. Rewards can be linked to the views generated. It is a marketing service rather than hotel review-management or operational software.
Independent perspective
Our review
Promote Reviews offers a way for restaurants and bars to encourage guest-created social content. The recorded entry cost is low, and the supplier publishes campaigns involving established food and drink brands. We see a potential marketing use for venues with an engaged public audience and experiences guests already want to share.
Our main reservation for hotels is the evidence of participation and the terms governing content. The reviewed examples concern food, drink and retail rather than resident hotel guests. The app and contract material also appeared to describe older arrangements. Incentivised content needs clear disclosure and appropriate permissions; our review did not establish how the supplier enforces those safeguards or what approval the venue receives.
We would obtain written answers on reward disclosure, content approval, reuse rights and the current plan before running a campaign. Set a useful commercial measure, such as attributable visits or enquiries, rather than treating views alone as revenue.
Our verdict
We recommend considering a limited trial for restaurants, bars and hotels with a busy public food and beverage operation, once the content arrangements are clear. It is less suited to a rooms-led hotel expecting proven resident participation. The value depends on suitable content and a relevant audience.
The assessment
What stands out
Strengths
Creates visitor-led social content. The product is designed to produce video from real customers rather than conventional venue advertising.
Links rewards to reach. Campaigns can reward participating visitors according to view targets instead of paying only for content production.
Simple campaign concept. Venues set a brief and goals while the app supports capture, editing and tracking.
Relevant to visual hospitality experiences. Restaurants, bars, attractions and leisure venues may benefit where social content is central to discovery.
Worth knowing
Promote Reviews is not a reputation-management platform and does not replace Google, Tripadvisor or OTA review monitoring. Its output is social video rather than structured guest feedback.
The value depends on visitor participation, content quality and whether views reach the venue's target audience. High view counts do not automatically result in bookings or repeat visits.
No dependable business-customer review corpus was found on Hotel Tech Report, G2, Capterra or Trustpilot. The small App Store sample relates to app users rather than venue buyers and is not presented as a product rating.
Operational fit
Where it fits
- Invite opted-in visitors to create short venue video reviews.
- Turn submitted clips into social-ready content.
- Track views for a defined period and reward creators against campaign rules.
- Generate customer-created social content around a venue brief.
Best suited for
Restaurants, bars, attractions, leisure venues and visually distinctive hospitality businesses that want structured visitor-created video campaigns for TikTok and Instagram.
May not suit
Hotels looking for guest surveys, review responses, operational insights or PMS integration, and venues without a clear social-content strategy or suitable visitor incentives.
Independent public feedback
What customers say
No public review details could be located for this product in the sources checked. Supplier information alone does not demonstrate customer results; any EHM assessment is shown separately.
Stack compatibility
Connects with
No marketplace connections have been confirmed for this profile yet. This does not mean integrations are unsupported.