Events Management
iVvy
iVvy is venue and event sales and catering software. It manages enquiries, quotes, contracts, function space, client records, banquet event orders, run sheets, payments and reporting from one booking record, with connections to selected PMS, finance, payment and hospitality systems.
The assessment
What stands out
Strengths
Covers the full event workflow. Enquiry, proposal, contract, planning, operations and invoicing can sit in one system.
Live function diary. Teams can see space availability and event details without relying on separate spreadsheets or paper diaries.
Strong current user feedback. Hotel Tech Report and Capterra both show positive product-specific ratings.
Useful hospitality connections. The supplier publishes more than 55 connections across PMS, finance, payments, CRM and POS systems.
Worth knowing
iVvy has a broad feature set, so implementation is more than loading room names. Packages, pricing, documents, taxes, payments, permissions, integrations and operational handovers all need testing.
Reviews are positive, especially for usability and support, but reporting complexity, billing functions, particular discount or instalment requirements and extranet usability appear in critical feedback.
The independent review base is weighted towards Australia and larger venues. UK buyers should test local finance, tax, payment and support requirements with their own event examples.
Operational fit
Where it fits
- Manage event enquiries, quotes, contracts and electronic signatures.
- Control function-space availability and reduce booking clashes.
- Produce banquet event orders and live operational run sheets.
- Connect event sales with supported hotel, finance and payment systems.
Best suited for
Hotels, hospitality groups and event venues wanting connected sales, function diary, catering and operational event management in one platform.
May not suit
Properties needing only a basic enquiry form, and very small venues unable to maintain the pricing, document and event data needed by a full sales and catering platform.
What it supports
Key capabilities
Events and groups
Native
Independent public feedback
What customers say
These comments summarise the public reviews checked. They are customer experiences, not proof of every feature or a guarantee of results. Review dates and product versions may differ.
Reported benefits
- Flexibility, usability and customer service are rated positively overall.
- Usability, customisation, quote and contract workflows, support and event administration are common benefits.
Reported drawbacks
- Individual reviewers identify gaps around certain discount, instalment and specialised workflow needs.
- Reporting complexity, billing functions and implementation detail should be tested against real event scenarios.
Capterra ↗ · 4.6/5 · 71 reviews · Checked 07/10/2026
Venue-management reviews across hospitality and event businesses; some reviews were vendor-invited and this should be considered when reading the sample.
Hotel Tech Report ↗ · 4.7/5 · 31 reviews · Checked 07/10/2026
Product-specific hotel sales reviews, weighted towards Australian and larger hotel or venue operations.
Stack compatibility
Connects with
| System | Support | Direction | Data exchanged |
|---|---|---|---|
| Mews | Unknown | Unknown | Details available from the suppliers |
| Actabl | Unknown | Unknown | Details available from the suppliers |
| MeetingPackage | Unknown | Unknown | Details available from the suppliers |
Evidence
What this assessment is based on
Editorial workflow-quality assessment: 4/5 for Events and groups. The recorded reviews identify a specific operational strength. Based on product-specific public review themes. This is not the supplier's overall star score. Implementation effort and commercial terms are assessed separately.
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