Events Management
Event Temple
Event Temple is hotel sales and catering software for managing group business, meetings and events. It brings enquiries, sales pipelines, room blocks, function space, proposals, contracts, banquet event orders, invoices, payments and reporting into one workflow. It is not a general hotel PMS or a public event ticketing platform.
Independent perspective
Our review
Event Temple gives a hotel’s events team one place to manage enquiries, proposals, contracts, invoices and room blocks. Its pipeline view helps the team follow potential revenue rather than relying on separate diaries and spreadsheets. Public review coverage recorded in our assessment is substantial and positive. We see the main value in properties selling weddings, conferences or food and beverage events regularly.
Our main reservations are the connection arrangements and contract commitment. The recorded terms include twelve months, ninety days’ notice, automatic renewal and no refund. The PMS connection adds an annual fee. A published partner name does not establish direction, delivery responsibility or the information exchanged, and the recorded service is priced in US dollars with customer data held in the US.
We would test an event from enquiry to final account, including changes and room pickup. Confirm the complete annual cost, renewal rules, data arrangements and support for the required PMS connection in writing.
Our verdict
We recommend considering Event Temple for hotels and small groups with a regular events programme and function space worth selling actively. It is less suited to occasional events or an operator requiring UK-hosted data. Its value depends on the sales process and connections being used properly.
The assessment
What stands out
Strengths
Built specifically for hotel sales and events. Room blocks, function space and banquet event orders sit alongside the sales pipeline rather than being adapted from a generic CRM.
Reduces repeated administration. Booking details can flow into proposals, contracts, operational documents and invoices.
Supports independent and group operations. Central reporting and multi-property workflows are available for hotel portfolios.
Strong user feedback. Reviewers particularly value ease of use, implementation, support and keeping the event process in one place.
Worth knowing
Event Temple manages the sales and catering process but does not replace a PMS. The value of room blocks and pickup depends on a supported two-way PMS connection and correct mapping.
Pricing starts from a published monthly figure but varies with property and portfolio size. Confirm user allowances, payment charges, onboarding, migration, integrations and the exact modules included.
Reviews are very positive overall. Less common cautions include small delays with large data sets and the mobile experience having fewer functions than desktop.
Operational fit
Where it fits
- Capture and follow up group and event enquiries.
- Manage room blocks, function space and event diaries.
- Create proposals, contracts, banquet event orders and invoices from shared booking details.
- Report on pipeline, conversion, event revenue and multi-property activity.
Best suited for
Hotels and hotel groups with meaningful group, meeting, wedding or event business that want one sales and catering workflow from first enquiry to final payment and operational handover.
May not suit
Restaurants or venues that do not need hotel room blocks, properties with very occasional simple events, or hotels whose PMS and payment connections cannot be confirmed.
What it supports
Key capabilities
Events and groups
Native
Independent public feedback
What customers say
These comments summarise the public reviews checked. They are customer experiences, not proof of every feature or a guarantee of results. Review dates and product versions may differ.
Reported benefits
- Ease of use, joined-up event administration, team collaboration, implementation and customer support.
Reported drawbacks
- A small number of users mention minor delays with larger data sets and fewer functions in the mobile experience than on desktop.
Capterra UK ↗ · 4.9/5 · 76 reviews · Checked 02/10/2026
Product-specific Event Temple reviews across hotels and event venues.
Stack compatibility
Connects with
| System | Support | Direction | Data exchanged |
|---|---|---|---|
| Cloudbeds | Unknown | Unknown | Details available from the suppliers |
| Mews | Supported | Unknown | Accounts And Contacts, Room Types And Rates, Live Guest Room Availability, Group Blocks, Reservations And Pickup, Paymaster Link To A Booking, Consumed Charges Posted To The Property Management System, Accounts, Contacts, Room Types, Rates, Group Blocks, Reservations, Charges |
| Duetto GameChanger | Supported | Unknown | Not stated by either party |
| IDeaS G3 RMS | Supported | Unknown | Not stated by either party |
| Juyo | Supported | Unknown | Details available from the suppliers |
| Actabl | Unknown | Unknown | Details available from the suppliers |
Evidence
What this assessment is based on
Editorial workflow-quality assessment: 4/5 for Events and groups. The recorded reviews identify a specific operational strength. Based on product-specific public review themes and EHM published assessment. This is not the supplier's overall star score. Implementation effort and commercial terms are assessed separately.
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